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I have macOS Catalina version 10.15.6 (19G73). My printer is HP Color LaserJet MFP M477fdn. When I show a picture file from the Finder in the Mac Preview then it is shown in color. When I press Cmd+P to show the Print Preview, the print preview is shown only in GRAYSCALE, and when I print it, it is always printed in Grayscale. (But I can print in Color on this printer from a Windows computer).

So how can I activate the COLOR PRINT from the Mac?

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1 Answer 1

Reset to default
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I've an almost identical printer (MFP M477fdw).
The only potential control I can see is deep inside the print prefs… Printer Features > JCL which has an option to print colour as grey. (I've no idea how anyone would find that by accident… I thought I'd been through every option;)

enter image description here

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  • I don't have the "Printer Features" option. However, I solved the problem by adding another printer driver version in System Settings -> Printers and Scanners, clicked the + button. Then, instead of the preselected "AirPrint" I selected "Postscript". Now the printing in color works!
    – user1580348
    Commented Aug 11, 2021 at 17:14
  • OK, never used airprint. Mine is on the wired ethernet & accessed from desktop Macs.
    – Tetsujin
    Commented Aug 11, 2021 at 17:15
  • I also don't use Airprint but a wired connection. I don't know why AirPrint has been a default setting. I also don't know how to change air print to Postscript in an existing printer configuration.
    – user1580348
    Commented Aug 11, 2021 at 17:26
  • I don't see anything like that in my Printer/Scanner prefs - i.sstatic.net/b9hTE.png
    – Tetsujin
    Commented Aug 11, 2021 at 17:30
  • Here you can see the + button: i.imgur.com/g6fOUt8.jpg
    – user1580348
    Commented Aug 11, 2021 at 18:13

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