Can't get PowerPoint attachment to open. It opens in WordPad all the time. I accidently answered a question and said yes to opening in WordPad.
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2 Answers
When you try to open the attachment, Office (Outlook) should see it as PowerPoint and present both Open and Open in PowerPoint. I see that in Outlook here.
If not, go to File Association by File Type detailed settings and set .PPT AND .PPTX to PowerPoint. It may have been changed and needs to be changed back.
Assuming you make changes, close everything, restart and test again.
When this is done, if you still experience issues, you may need to reinstall Office and possibly even delete your Outlook Account profile and rebuild that.
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It depends on your operating system. Detailed File associations may be in Control Panel. In later Windows 10, Start, Settings, Apps, right side, click on the link for File Association by file type.– anonCommented Sep 13, 2020 at 1:34
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thanks have managed to change back to powerpoint but still won't open in powerpoint? Commented Sep 13, 2020 at 1:46
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I amended my answer. You may need to reinstall Office (restart between uninstall and reinstall) and also rebuild the Outlook Account profile (delete the profile, restart and make a new one). Also restart the computer if you changed File Associations.– anonCommented Sep 13, 2020 at 1:49
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Also make sure you change .PPTX (PPT and PPTX are both PowerPoint extensions)– anonCommented Sep 13, 2020 at 1:59
Open a commmand prompt Type "XXX" /REGSERVER Substitute the actual path to your copy of POWERPNT.EXE in place of "XXX" above. Surround the full path in quotes
It'll probably be:
"C:\Program Files\Microsoft Office\2013\Office15\POWERPNT.EXE"
answered Sep 14, 2020 at 17:26
