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Every time I get a notification banner I also get a sound. The banner is fine, the sound is not.

This support article of Microsoft states:

To choose if a sound plays with each new notification, select your profile picture at the top right corner of Teams, then Settings > Notifications > toggle off/on.

notification sound toggle in teams

However on my Teams versions 1.3.00.12058 (64-bit) I don't have that toggle:

enter image description here

How do I turn off sounds for every notification?

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Reset to default
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1.4.00.26376

In version 1.4.00.26376 (64-bit) the toggle has re-appeared under the notifications settings under the Appearance and sound section:

Screenshot highlighting the settings location in version 1.4.00.26376

1.3.00.12058

In version 1.3.00.12058 (64-bit) the toggle has moved to the Other section as a drop down menu (third option from the top):

Screenshot highlighting the settings location in version 1.3.00.12058

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  • 2
    The problem is, that the same switch is used for audio call but I'd rather miss calls than hear the annoying chat message noise all the time...
    – The incredible Jan
    Commented Oct 29, 2021 at 12:25

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