I manually tried installing (KB2919442) on my window 8.1 PC which is a prerequisite for (KB2919355), but I get "This update is not applicable to your computer" error each time I tried to install it. How can I fix this?? Thanks
9
-
Where did you download it from? What format did the file have (file extension)?– user1019780Commented Apr 20, 2020 at 10:35
-
It was bundled into March 2014 servicing stack update for Windows 8.1 and Windows Server 2012 R2, so you may already have it. Is KB2919355 refusing to install, citing a dependency on KB2919442?– spikey_richieCommented Apr 20, 2020 at 10:43
-
From what I understand, that's the other way round, but it could be that the OP is trying to install a 64-bit version of the update on a 32-bit platform, or vice versa. We need more info.– user1019780Commented Apr 20, 2020 at 11:05
-
I downloaded it from microsoft.com/en-us/download/details.aspx?id=42162 and the file has .msu as the extension– Que0Commented Apr 20, 2020 at 11:14
-
@Didier My PC is a 64- bit version and I downloaded Windows8.1-KB2919442-x64.msu which should work perfectly fine on it but it isn't.– Que0Commented Apr 20, 2020 at 11:20
|
Show 4 more comments