It's been a month since I could last update my operating system. I have Windows 10 that came with my laptop HP ZBook 17 G5. I also have HP Client Security, HP Velocity, HP WorkWise, Intel management and security status, HP Sure click installed by default. I have encountered no problems during my use of the laptop, except that updates and Windows Defender are completely disabled.
When I try to update, I get this message: There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80080005)
I noticed also that my antivirus is turned off, and most alarmingly, I cannot turn it on or scan my computer. I have administrator rights, I am the only user of my laptop, but it says "This setting is managed by your administrator".
I've searched the net for solutions, but couldn't resolve the issue. If I run command prompt as admin and run sfc/scannow
:
If I run Registry Editor as admin, this is what I see:
If I press the windows key+R and run services.msc, under Windows Defender, if I press Start, I get:
@Ramhound If in admin CMD I run winver
, I get:
But in Windows Update, I cannot even check what the last installed update was, if I press "View update history", the app freezes.
I really hope noone hijacked my system. Please help :(
winver
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