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So, the motherboard of a customer’s system blew a few capacitors and replacing the motherboard with one of the same model is not an option as it is out of production now. The system won’t stay turned on. At this point — considering that the hardware is about 10 years old — I'd like to replace it all if possible.

The goal is for the customer to be able to carry on with the same operating system, files, and applications as if nothing ever happened. What is the best way to do this? If possible, I’d like to move the customer over to a modern SSD too.

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    Any machines of same model available on eBay?
    – K7AAY
    Commented Feb 20, 2020 at 23:22
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    There is third-party software that will allow you to migrate their Windows installation to another machine by creating an image of the HDD. You could then change the license key, when the migrated installation, is first brought up. These third-party solutions call this feature all different things, they are described by those companies, so finding a solution should not be difficult.
    – Ramhound
    Commented Feb 21, 2020 at 0:23
  • @Ramhound, it seems that creating in image is my best bet here. Can you tell me what the difference is between |creating an image and imaging a new disk| and simply putting the original hard drive into a new system? Commented Feb 21, 2020 at 1:23
  • The software I am talking about perform required steps to make a Windows installation boot on new hardware. If the customer wants their installation transferred to their machine using those solutions is best. Given you can’t use the old hardware might prevent you from doing those required steps manually
    – Ramhound
    Commented Feb 21, 2020 at 1:35
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    Can you just replace the blown capacitors?
    – Mokubai
    Commented Feb 21, 2020 at 9:38

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I have used the free Paragon Adaptive Restore boot CD to successfully move a Windows 7 hard disk to a different machine at least a dozen times, often even between AMD and Intel.

You install the hard disk into the new system, making sure not to boot from the hard disk, but instead boot from the CD. After booting from the CD, it will examine the hard disk and the new system hardware. It will then remove incompatible drivers from the hard disk and install compatible drivers for the new hardware. It also takes care of the HAL and Windows keys/registration.

Of course, you should clone and/or back up the drive first, so if something goes awry, you have a back up.

Personally, I would repair the motherboard or replace it with an identical motherboard sourced from eBay. You should note that the capacitors on the motherboard generally fail because of noisy input voltage, which is usually caused by the capacitors in the power supply failing. If the power source to the motherboard is very clean, then sometimes the filter capacitors on the motherboard are not even needed for it to operate. I have actually had motherboards with bad capacitors that I needed to get operating again(just long enough to back up the data on them) come back to life just by replacing the power supply with a new one, and physically breaking off the dead capacitors on the motherboard.

You can also replace the capacitors on the motherboard. It should be noted, however, that proper replacement requires better soldering/desoldering tools than most people have, as the ground plane layers in modern motherboards that the capacitors are soldered into absorb a great amount of heat, to the extent that they are very difficult to properly remove while leaving an ample hole in the motherboard in which to install the new capacitor.

If a person were desperate enough, the capacitors can be physically removed from the motherboard by tilting them sideways until the legs of the capacitor pull out of the bottom of the capacitor, leaving the leads sticking out of the motherboard. New capacitors can then be installed by trimming the leads of the new capacitor to around 5mm, and the new capacitor then soldered to the protruding leads from the motherboard. Note that when physically removing the old capacitors, the remaining leads will usually have an aluminum cap on the tips of them which cannot be soldered to, so the aluminum tips have to be cut off first.

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  • I've used Acronis Universal Restore successfully in the past - but this sounds better in this instance. Wasn't aware of it though I use a lot of Paragon software. I'll have to look into it.
    – Tetsujin
    Commented Feb 21, 2020 at 7:39

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