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I have windows 8.1 (x64) on an Asus n550jk when I plug in my headphones it doesn't appear in the playback and when I try to use a mic the laptop uses it built-in mic I tried re-installing the driver several times and it didn't work + the Realtek is showing 2 jacks while I have only one is it a driver issue or what?

I already tried checking the disabled devices but no luck and where can I get the right drivers for it?

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