0

After removing temporay files, including windows update backups (it was more than 30 GB!), by means of the built-in tool, I cannot access my pc any more: it is stuck on a blue page that says “Preparing Windows, don’t shut down”. How can I solve the problem?

Improve this question
3
  • 3
    How long has it been at this screen? I can take a long time, be patient.
    – Moab
    Commented Oct 24, 2019 at 19:21
  • 1
    And hopefully you removed the temporary files after the updates were applied, after rebooting directly to Windows, not to a partial update operation.
    – user931000
    Commented Oct 24, 2019 at 22:25
  • 1
    Thanks a lot for your comments. After waiting almost two hours, the computer rebooted and came back to normal working conditions.
    – AndreaPaco
    Commented Oct 25, 2019 at 8:13

1 Answer 1

Reset to default
0

In my case, which is not necessarily the general answer to the post question, I just had to wait almost two hours. After that, the computer rebooted and came back to normal working conditions.

Improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .