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Before formatting my SSD and doing clean install of Windows 10, I backed up system partition using COMODO backup. It creates volume shadow copy. After creating backup I mounted it and verified I have access to my User folder (Documents, AppData etc). But after installing new OS and mounting the backup this folder is no longer accessible.

I have standard prompt for elevated access:

No access

After clicking continue I see:

enter image description here

And then in security tab when I try to click Continue or Change I have following error:

enter image description here

I can't access this drive with Command Prompt as it's apparently mounted only by COMODO and can't be seen by other explorers I tried.

Is there a way to change ownership or access these files?

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  • "Is there a way to change ownership or access these files?" Click on the change link and claim ownership of the files. I wouldn't do this to your only backup archive though.
    – Ramhound
    Commented May 22, 2017 at 17:31
  • But as I wrote unfortunately the Change button just gives the same error as Continue does - the error from last screenshot. So I can't do this this way.
    – Episodex
    Commented May 22, 2017 at 17:35
  • 2
    Possible duplicate of File I can't take ownership of
    – Ramhound
    Commented May 22, 2017 at 17:38
  • The problem is the ACL is invalid for this new system, because its from another system. You are trying to take ownership as an Administrator user I presume?
    – Ramhound
    Commented May 22, 2017 at 17:44
  • @Ramhound Yes, I'm administrator user.
    – Episodex
    Commented May 22, 2017 at 17:45

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