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I had a WD Blue 1TB drive in my laptop until 3 weeks ago where it violently froze on me. I have been trying to recover a document full of wedding photos for a family member. Though I am having no luck. I have gone from one technique to the other (USB to SATA, plugged it into my PC via SATA, wrote a File Filter in Java) but no matter what the I cannot get into the hard drive due to how slow it is.

Every I try to read from the HDD, it's speed goes up to 4.1 kb/s, active time 100% and the response time varying from 100ms to 10,000ms+. It also seems to only read the hard drive every 30 seconds as well.

Can I do anything else or is the data on that hard drive completely unrecoverable?

Thanks, Duke

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    A hdd recovery service might have more luck. Depending on the reason the HDD is behaving the way it is.
    – Ramhound
    Commented Dec 4, 2016 at 16:38
  • I am not sure I understand the question. You are talking about getting "into the drive" but some parts are damaged. So you should not "get into it", but you should make a proper bitstream copy first. You might want to check this: Raw copy from failed hard disk
    – Andrea Lazzarotto
    Commented Dec 5, 2016 at 13:44
  • protip. Always have a backup before you need one. If it matters you should have two of it, in different places
    – Journeyman Geek ♦
    Commented Dec 6, 2016 at 12:14

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I'm sorry to hear about your issues with the WD Blue! :( However, I'd definitely agree with the suggestion that a professional data recovery company is your best bet on getting any of those files back. Doing these attempts at your own risk and without actually determining the health and SMART status of the WD Blue is pretty dangerous for the content.

You have done a great job with the troubleshooting so far, though. However, I'm afraid that the hard drive has failed. I'd suggest you check our Data Recovery Partners and ask them for assistance.

It might also be a good idea to check the warranty status on the WD Blue. If it's still covered, you should be able to RMA the product after the data recovery and get a replacement from us. For more details, make sure you contact our Customer Support.

Hope this was helpful. Good luck!

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