Windows 10 start menu shutdown button not doing anything

Question

I recently got the Anniversary Update for Windows 10 and it was working fine for a while, but now whenever I try to use the shut down option from the Start menu it doesn't do anything at all (as in no action happens, no logout and no black screen), I have to force shutdown by holding the power button. I tried to refresh my PC but even that doesn't work from settings, and booting into advanced startup and trying to refresh my PC from there also doesn't work (because holding shift and pressing restart also doesn't do anything). The Sleep option works, however.

I ran sfc /scannow as admin on command prompt but it returned that there were no errors


Windows 10 on Acer with Intel core i7 2.4GHz and NVidia 920M GPU

Answer 1

Here's a "work around" although I'd still love to get instruction on rehabbing the customary Restart/Sleep/Shutdown choice display. (Anyone?)

Just RIGHT-click the lower left corner Windows icon; a sub-menu appears on which one choice is "Shut down or sign out." Left click that line and a sub-sub-menu appears with the customary Restart/Sleep/Shutdown choices.

Answer 2

I am posting this from experience, but it may not rectify your fault. The first step to perform is to open up an elevated Powershell and run the following:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Reboot your PC and test your start menu. (This code/command is somewhere on the internet, easily found)

If this fix does not work, add another user to your PC -

net user username /add

Rerun the original command.

Update - Powershell Error

Firstly, I would suggest trying to boot into Safe Mode and attempt to run the command.

Make the *.ps1 locally (C:\tmp\win_10.ps1 as an example).

Set the execution policy to unsigned, Set-ExecutionPolicy Unrestricted and then attempt to execute the PowerShell script.

If that does not work, from Command Prompt run: powershell -noexit & “C:\tmp\*.ps1”... the only other thing I could suggest would be Update your PowerShell and hope for the best...

Note: In command prompt, type powershell.exe to convert.