1

Guys I have a problem that is grinding my gears for a couple of days. First of all I'm using Windows 10 Insider Preview build 14295.rs1_release.106318-1628. After updated to that version (I don't know if really was there) I'm not be able to press CTRL+N, CTRL+P and CTRL+O on ANY windows application after some minutes computer starts. I mean, I can use those hotkeys a few minutes after windows starts, later that I cannot open new window on Google Chrome nor create a new file on Sublime Text 3 which are the commands for CTRL+N. I use this notebook for work since the last year and those hotkeys uses to work on Windows 8.1 and after upgrading to Windows 10.

I've tried Ethervane ActiveHotkeys, Hotkey Commander and Hotkey Explorer, Shortcut Key Explorer and a couple of other programs and I only discovered that something is binding those keys, but I couldn't find who was. I'm sure that is not a Start Menu Shortcut because it disallow to set hotkeys like CTRL+[A-Z].

I'm considering that all this mess is a work of a module (.dll) which is creating a binding, however System Explorer doesn't shows necessary information to me. I wish you would give me a path to walk through because I've tried all that I could.

Improve this question
8
  • Boot into safe mode.
    – Ramhound
    Commented May 12, 2016 at 2:05
  • 1
    So I have to boot into safe mode for ever?
    – Marcos Rocha
    Commented May 12, 2016 at 12:41
  • I assume by that comment the shortcut worked while in Safe Mode?
    – Ramhound
    Commented May 12, 2016 at 13:32
  • Yes, using safe mode I could use the hotkeys for a long time. Back to normal mode, I tried to see on System Explorer which program is messing up, but it's hard to identify on 'naked eyes'.
    – Marcos Rocha
    Commented May 12, 2016 at 13:35
  • Use Autoruns using a process of elimination to determine that program that causes the shortcut to cease to function. In other words don't automaticaly start any application, then one by one, add each application that normally starts.
    – Ramhound
    Commented May 12, 2016 at 13:38

1 Answer 1

Reset to default
0

Answer from OP (originally posted as an update to the question):

I finally solved the issue. It was the "Dell Product Registration" which was binding those hotkeys. I realised that using "Process Hacker", showing the column "Start time", sorting desc and starting with Windows. When the OS started, I opened my Sublime Text and pressed a hotkey until it stopped work. So I found a bunch of applications candidates to kill and after stop the mouse over Process Hacker on tray, I saw that prodreg.exe was consuming 0.8% of CPU. I closed it and voilá, Ctrl+N, Ctrl+O and Ctrl+P is working fine now.

Improve this answer
1
  • Huge thanks for this one! I can't really tell what triggered it off, but it started happening lately on my machine. Your findings hit the nail right on the head. I'd like to add that I had NirSoft's HotKeysList running in the background and as soon as I killed prodreg.exe, beyond killing the hotkeys you specified, it also killed [CTRL]+[+] and [CTRL]+[-]
    – AVIDeveloper
    Commented May 10, 2020 at 18:43

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .