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Prior to having Windows 10, I had Windows 8.1 where sleeping would work fine. Pressing the power button or just letting it sleep on it's own would both work fine.

Now, if I press the power button, after about a minute the device wakes back up.

When it's not plugged in, this means the battery will drain throughout the night as the device is waking up constantly.

I believe the issue is with the "Realtek High Definition Audio" driver because when I do:

powercfg -requests

It reports under [SYSTEM] that this driver is in use and says "An audio stream is currently in use"

I've tried disabling the request with

powercfg -REQUESTSOVERRIDE DRIVER "Realtek High Definition Audio" SYSTEM

or

powercfg -REQUESTSOVERRIDE DRIVER Realtek High Definition Audio SYSTEM

But none of these have helped. I've tried removing the devices from the Device Manager but this still has no effect.

There are no other wake timers running.

Does anyone have any other ideas I could try?

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  • 1
    You have installed the current firmware updates that were released to address issues like this with Windows 10?
    – Ramhound
    Commented Aug 4, 2015 at 19:08
  • Could you provide a link to the firmware update?
    – TheStoneFox
    Commented Aug 5, 2015 at 22:42
  • I checked, I have the System Firmware Update 23/07/2015
    – TheStoneFox
    Commented Aug 5, 2015 at 22:50
  • Since you have the current firmware for the SP2 my only other suggest, uninstall the audio driver for the time being, and report the issue to Microsoft.
    – Ramhound
    Commented Aug 5, 2015 at 22:53
  • Does this answer your question? How to tell what is using an audio stream?
    – LWC
    Commented Dec 2, 2022 at 20:24

2 Answers 2

Reset to default
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seems to be a common issue

https://social.technet.microsoft.com/Forums/en-US/b88260fb-6f0d-4941-b63f-6cf298ea2f4d/surface-pro-2-wont-stay-in-sleepstandby-with-windows-10?forum=win10itprohardware

temporary solution is to disable wake on all keyboards and mice in the device manager.

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Do you have Cortana's "Hey Cortana" listening enabled? On my SP2 powercfg reported an audio stream running even when I had no programs playing sound; this turned out to be from having Hey Cortana enabled. Disabling listening fixed the problem.

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  • I had this showing up in my powercfg to but I had disabled the "Hey Cortana" feature and the sleep issue was still present. It was only after I disabled the keyboard/mouse wake functions in the device manager was when the problem went away.
    – TheStoneFox
    Commented Aug 15, 2015 at 11:18

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