Only two of three Kingston SSDs are detected in official Kingston SSD Manager tool

Question

So I have the following three SSDs

First of two are detected and visible in Kingston SSD Manger tool but the last one is not?

What does it mean? Can it be not an original Kingston drive but a Chinese copy instead?

P.S. SA400S37/120G is not used now in my PC (but it was in the list as well, just like SA400S37/480G)

Windows Device Manager:

AIDA64:

Updated

a screenshot from events tab:

Are all drives connected similarly? If yes and it's new, ask for a replacement. If old, it might be dead. — harrymc, Commented Jan 16 at 20:59
@harrymc the SSD itself works, the Windows is running on it right now — user25, Commented Jan 16 at 21:23

harrymc · Accepted Answer · 2024-01-16 21:32:46Z

0

You say that an SSD that is not shown in the Kingston SSD Manager, is working correctly and showing up in Disk Management.

In this case this is a problem with the Kingston SSD Manager.

Install the latest version of the Kingston SSD Manager. If the problem still exists with this version, you should signal the bug to Kingston Support.

answered Jan 16 at 21:32

harrymc

1

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