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This must be a well known issue, so I'm looking for a fix if it exists. I'm using windows 10. I had an SSD in my desktop that had an NTFS partition with no files. I shut down the PC, removed the disk and brought it to a data recovery shop to copy my recovered files (from an old HDD). Then I brought it back home and re-installed it in the same PC and booted into windows 10 again. (I did not boot the PC with the disk removed).

Now I don't see any of the recovered files that they copied to the NTFS partition on the disk. But I do see the space used by the files which matches what they copied.

The data recovery shop say that it's a know behavior of windows where it's caching FS state (if one has not booted it without the disk before re-installing it) and that now the file system is corrupted. So I'll have to go back to copy the data once again.

I wonder if there's a way to fix the NTFS partition to save time driving to the data recovery again.

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  • Is the SSD the data was recover to the same as they recovered data from? If so I wouldn't attempt in situ fixes, because if the fix makes matters worse, recovering the data again would become more involved or even impossible. Or to rephrase, I can not quite follow your story. Commented Aug 11, 2023 at 15:32
  • No, it was from an HDD, they still have the data so I can go and re-copy it from them if I cannot fix the file system on the SSD.
    – axk
    Commented Aug 11, 2023 at 15:36
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    So this is secondary SSD, you can still boot? Can you remove drive letter in disk management, reboot and re-assign it? Or just reboot FTM. Then, you could also try chkdsk x: (replace x: by drive letter of SSD, no parameters, so scan only initially. Commented Aug 11, 2023 at 16:00
  • Have you done a cold restart (shutdown followed by boot) ?
    – harrymc
    Commented Aug 11, 2023 at 16:05
  • @harrymc, yes, I did shut down and boot after that.
    – axk
    Commented Aug 11, 2023 at 16:10

1 Answer 1

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I'd try in this order:

  • Remove drive letter in disk management, reboot and re-assign it.
  • Run chkdsk without switches to simply scan
  • If chkdsk detects issues run with /f switch

I am usually not a fan of chkdsk to restore access to data, but knowing the company has a copy of the data, why not.

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