First: run DISM and SFC:
(1) Open cmd.exe with Run as Administrator.
(2) DISM.exe /Online /Cleanup-image /StartComponentCleanup
(3) DISM.exe /Online /Cleanup-Image /Restorehealth
(4) SFC /SCANNOW
(5) Restart when all the above is complete and test.
That is the first step before a Windows 10 Repair Install
Second: Make a new, test Windows User Profile. Log into the new User Profile and test Commands and the Cursor.
If a new User works, you need to back up the documents and email in the current User Profile and make a new User Profile.
Third: If the above steps do not work, run a Windows 10 Repair Install.
https://www.microsoft.com/en-us/software-download/windows10
Windows 10 is running, so click on the Download button (not Upgrade
Button) and select Run. If the Repair will not run as per above, use
the Download button to create a USB Windows Installation key, then run
Setup on the USB Key.
This will launch the Repair and proceed normally. There are 3 ways to
proceed, according to the severity of the error.
(1) Keep Everything: Best if it works and your computer comes back
just the way you had set it up except repaired. Always have a backup,
but generally nothing will be lost.
(2) Keep Data: Necessary if the operating system damage is extensive.
Keeps the User Profile and makes software install quite easy. Always
have a backup, but data is not usually lost.
(3) Keep Nothing: Deletes the User Profile and all else and is
essentially a fresh install. Be certain you have backed up all your
data. "Keep Nothing" is necessary if the User Profile is damaged,
because broken User Profiles cannot be repaired and it is generally
easier to back up and start over if the User Profile is damaged. It
depends on the precise situation.