I have read through other posts on here and on Canon online support as well. I tried calling Canon for assistance and no one EVER answers, I'm in the merry-go-round of their VRU. I bought a Pixma iX6820 in June of 2020. I've never had a need to mess with any of the settings until recently when trying to adjust color vibrancy etc. on a photo. At which point, I realized that I cannot do that through the standard printer system dialog on my Mac. I have to go to the Printer Web Page/interface to view/make such adjustments. When I follow the instructions provided and go to the IP address for the printer, I am prompted with UID and PW which shows up as: enter image description here when I add the pw per website/online help, it fails. Also, when I change to IP address and use id ADMIN and pw (Serial Number or canon) it fails. I'm really frustrated. Does someone on here know the answer??
1 Answer
According to this Canon support article, to re-initialise the Pixma 6820 you press and hold the Cancel/Reset button until the power light flashes white 15 times; then release.
That should reset any passwords. To set a new password, see this page.
