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I use FileZilla to transfer my images to my hosting server.

This error appears all the time

Status: Starting upload of M:\LMG Jewellery\Images to upload\Lot 5 images\PJSMGSNK1455WL20.PT03.jpg Status: Server sent passive reply with unroutable address. Using server address instead. Status: Server sent passive reply with unroutable address. Using server address instead. Command: STOR PJSMGSNK1455WL20.PT02.jpg Error: Critical file transfer error

Can someone please help me?

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    Post a full verbose log file. + Does any other FTP client work? – This looks like a firewall or NAT problem. Where are you connecting from? Can you connect to any FTP server at all? What exactly is the "hosting server"? Is it a physical or virtual server? Or just a web hosting? Commented Dec 18, 2020 at 11:45

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"Server sent passive reply with unroutable address." means that the server is responding with an address that your computer can't hit. Usually, this means that the server is behind a NAT, and is responding with a private IP.

Your server needs to be configured to present its external IP address to clients, and have the appropriate ports forwarded.

There's another question along these lines here, but I wouldn't call it a direct duplicate. The method used to set the external IP varies per FTP server.

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