I'm using Acer aspire E5-473G-3100.
Today, when I tried to turn on my laptop, it said Media test failure, check cable.
I opened my laptop, disconnected HDD and connected again then tried turning on, it turned on. So I turned it off, disconnected battery, done some cleaning(removed visible dust using cotton cloth very carefully, no connection broken/damaged) and reconnected the battery.
Don't know what went wrong, but one of the IC started heating. I tried turning the laptop on, not work. No LED indicator is turning on.
I tried disconnecting the battery, the IC stopped heating. And started heating again when the battery is connected. IC is extremely hot. I cannot touch it even for 1 second.
Checked for IC label, it is ITE IT8887E
. When I googled for it, I found it is power IC chip.
What I searched for solutions, I found this on the Acer forum. I tried this but not worked.
If anyone can help me to resolve this problem, please.
Thanks.