For sending e-mails to multiple people through MS Outlook (Office 2016), I am using e-mail templates which I store in my file system as .oft files. These can then easily be used for repeating messages or for serial letters. (I use a macro to create new e-mail items based on my templates; but that's not crucial here.)
I experience the following problem:
E-mails created by calling the .oft file miss two things:
they miss attachments (that were attached to the original e-mail that was then saved as .oft for later use)
they miss pictures that were copy-pasted into the HTML text of the original e-mail. - Picture position and size are preserved as visible from the frames that are still there, but the picture data themselves are gone.
This means that I have to paste the same pictures again into the e-mail (now on screen of Outlook), and I have to re-attach the attachments. Quite annoying!
Question:
a) Is this a bug (on the level of Microsoft) that cannot be tackled
b) Is it a malfunction through wrong setup of the system here in our organisation (that's well possible)
c) Is it a thing I have a chance to solve? How?