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so I just received a MX Master and I am having some troubles with it. The only buttons which work, are left- and rightclick and the wheel. The Back/Forward Buttons, the horizontal Wheel and the top button don't do anything when pressed.

Just to test them, in Logitech Options, I set all of them to open the Calculator. If I press down the scroll wheel, the calculator does open, but the other buttons dont do anything. Also the scroll wheel can't be changed to ratchet mode, I couldn't figure out how.

I checked different versions of the Logitech options software, but it's not working. Any similar experience? Or is it simply broken? I'm using Windows 10.

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The broken ratchet switch may be an indication of a bad unit. The Windows 10 driver will recognize the forward and back buttons and horizontal scroll in a web browser.

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  • I have read about the wheel issues this product has. But the fact that I can assign anything to the other buttons and they just don't do anything is another issue.
    – ffritz
    Commented Oct 1, 2016 at 6:57
  • To add this, I obviously tried the forward and back buttons and the horizontal wheel, in a web browser of course. None of them seem to have any function. To further investigate, I opened a Game and in the settings tried to bind some functions to it (A game which has the "press button to bind" function). Nothing happens when you click the mentioned buttons.
    – ffritz
    Commented Oct 1, 2016 at 14:17

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