My laptop is a young Acer V11 Touch (V3-112P-P2E7). Yesterday I used it regularly on battery mode and I left it charging overnight. This morning's surprise is that the laptop only works when connected to the power supply. The system diagnostics say the battery is fully charged though (see figure).
I am aware of this other post and this that address the same topic but deal with Windows tools only.
Beside the mere evidence that the power supply on battery is malfunctioning (possibly for good), I am interested in checking out this issue in Linux and gather arguments to approach the vendor. For example, it could be that the battery diagnostics are right and the problem lies on an another element.
The questions are:
- is the battery the only possible culprit of this kind of issue?
- what are the Linux tools to correctly diagnose the effective situation of a battery?
- which advanced metrics/parameters indicate an anomaly in the battery?
Thanks for thinking along.