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Questions tagged [servicenow]

ServiceNow is a cloud-based IT service management company. it should not be used; specific ServiceNow product tags should be used instead.

servicenow
0 votes
1 answer
11 views

JMeter dynamic correlation assistance

I am new to Jmeter. I have been trying to perform recorded scripts on ServiceNow catalog item that I have created. I think I was able to correlate the x-User-Token from the login Sample to the later ...
ankita dutta's user avatar
0 votes
0 answers
14 views

How to do Flow designer and SLA in service now

[flow design ] sla (https://i.sstatic.net/pSCYGJfg.png) flow design in the first picture wherein workflow and notification are in need in flow design and next is service level agreement. Workflow: If ...
Sakura's user avatar
  • 1
0 votes
1 answer
24 views

Getting Unauthorized Error in some JMeter Samplers after recording script

I am new to JMeter. I have been working as a ServiceNow Tester and have been instructed to learn JMeter for performing performance testing on SerivceNow applications. I have been practicing it on my ...
ankita dutta's user avatar
0 votes
0 answers
25 views

Gitlab to Github Migration

We have a script runs on hourly basis to integrate Gitlab with serviceNow and LDAP, this helps us to manage Gitlab groups and permissions. Also integrated with OKTA for SSO. ServiceNow Group ...
gangadhar r's user avatar
-1 votes
0 answers
9 views

Auto check a Multi select Facet on searching based on the logged in user to ServiceNow Portal

In serviceNow portal, we have a country list (multi select Facet) for KB article selection. Upon user SSO Login, the 'Global' and the logged in user country must be auto checked and the respective KB ...
Anil's user avatar
  • 1
0 votes
0 answers
51 views

Why do the (Ok & Cancel) buttons not appear on my ServiceNow UI Action GlideModal popup?

I’m new to JavaScript and programming, but I want to create a ServiceNow UI Action for a function called ‘Request Info.’ The popup shows up correctly, but the Ok & Cancel buttons are missing. Can ...
Mohamed Mahmoud's user avatar
0 votes
0 answers
32 views

how to check attributes and claims from Azure to ServiceNow

#System Arch Front App: Power Automate Resource App(Server): ServiceNow External IdP of ServiceNow: Azure #What I did SSO between ServiceNow and Azure is already connected. Attributes and claims that ...
Shinji's user avatar
  • 11
2 votes
0 answers
19 views

ATF step configurations in ServiceNow (Reports and Responsive Dashboards)

I am facing an issue like while I am adding the test step for reporting testcase or for dashboard testcase I am unable to open, the page was stuck and is showing like this. What can I try next? ...
mrudula rudrapaka's user avatar
0 votes
1 answer
39 views

Angular 1.5 vs 2.x for ServiceNow Customizations

Does anyone know the technical reason ServiceNow uses Jason version 1.5 instead of the newer releases of Angular? Thanks in advance for information about this. I've been trying to understand why ...
TCTIPX's user avatar
  • 3
1 vote
1 answer
39 views

I get a blank first page when printing the HTML Template of a widget with multiple loops

I am using a table with a tbody etc. I have a situation where I have created a report widget that loops through dates then reservations followed by service items. Everything looks fine on the screen, ...
Nosnibor's user avatar
  • 143
-3 votes
1 answer
38 views

Is it possible to see who made an xml import into a table?

Is there a log or something that saves these import xml modifications made by someone? in the case of record insertions and overwrites I looked in the environment, and I didn't find anything that ...
Alex's user avatar
  • 1
0 votes
1 answer
60 views

How to make a REST call on the System for the System (ServiceNow)

I need to set up some REST calls in a ServiceNow instance. We need to re-use some logic that we have on REST Resources so we need to make calls from the system to the system itself (internal calls). I'...
Ramón Cordova's user avatar
0 votes
1 answer
8 views

How to mask resolver name from requestor in service now itsm

I have the use case where the requestor shouldn't not know who is resolving the ticket. The workgroup being exposed is ok. Even an alias is fine but name should not be visible. Is it possible in ...
Swastik Paul's user avatar
0 votes
0 answers
86 views

Populate Assignment group based on service offering and location in servicenow

I want to update the assignment group to a particular assignment group when the condition fulfills on RITM ie. service offering is xyz and location is abc, then it should update. For example, there is ...
Mansi Goel's user avatar
0 votes
0 answers
43 views

how can i enable the next button if one or more checked boxes are selected and disable if none are selected in ServiceNow

i am working on a ServiceNow custom widget in which i am getting all the data from backed in an array. i want that if user doesn't checked any checked boxes the next button should be disabled. if user ...
DIY Makers's user avatar

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