og:image ERROR // could not be processed as an image. It may be corrupted or may have an invalid format

Question

This seems to be an ongoing issue with Facebook, but I cannot find any solution to it anywhere. Every other platform (Twitter, LinkedIn, Buffer) is pulling images correctly, but Facebook Sharing Debugger sporadically cannot find images and returns "could not be processed as an image. It may be corrupted or may have an invalid format."

Here is an example:

<meta property="og:image" content="https://www.example.com/imagename.jpg">
<meta property="og:image:width" content="1273">
<meta property="og:image:height" content="954">

What's even stranger is that some images are showing fine when others are not, for images that are uploaded, cropped, and saved in exactly the same fashion, and tags that are created identically. Robot.txt file allows access. I'm pulling my hair.

Anybody have a solution?

BUG from 1 month ago (closed by Facebook due to lack of data???) https://developers.facebook.com/support/bugs/782819917144617/

Community post from 3 months ago: https://developers.facebook.com/community/threads/904577781133348/

Stack Overflow has similar bug from years ago, but no solutions either...

TIA!

Answer 1

You are not the only one with this issue.

I noticed a strange behavior: if I move the image from my subfolder to the root of the site, then it works. But as soon as I move it to a subfolder it fails. I also noticed, that if I rename the image, then debugger will show the image first time, although still complain about the image being corrupt. On next load, it's gone.

All my testing was with the same file. To me, it must be a FB issue.

Answer 2

In case this helps someone else: Looks like the issue was a combination of not waiting long enough for Facebook to actually cache image, and og:URL needs to absolutely match the URL your page is actually going to. IE the issue has nothing to do with the image or image tag at all.

Answer 3

I had the same problem and I solved it with a very simple method. I just rename the uploaded image to numeric figures. Example: old image name is (any name) to (123456) . I noticed that when uploaded images name were in Arabic, the Facebook debugger always gives an error , but only when I changed to numeric characters with or without additional English words every things were fine.