2

We have integrated leadgen for page using webhook and everything is working great. We are getting leads for all form under that page from facebook.

But after running for few days we have observed an issue, it seems our webhook endpoint is not getting all the leads. There is some difference in lead count between leads we received using webhook and when we check on Meta Ads Manager.

We have check everything on our end and everything seems fine, we even tracked those leads which we didn't receive via webhook and then called our webhook endpoint using impersonated data(simulating body as received from facebook) using those leads and this time it worked.

Improve this question
6
  • 1
    Did you ever find the cause of this? I’m currently having the same issue. It doesn’t seem to be a problem with my code since my post method isn’t even being called in the first place.
    – Alex Bochel
    Commented Jul 13 at 2:04
  • 1
    Did you find the cause for this problem? I'm having the same issue.
    – Refael
    Commented Jul 14 at 12:49
  • 1
    I can see that there is a bug report about this issue here: developers.facebook.com/support/bugs/1130587701359392
    – Refael
    Commented Jul 14 at 13:15
  • @Refael Thank you for pointing me this thread! I was looking for something like this.
    – Alex Bochel
    Commented Jul 14 at 15:06
  • Not yet, I have reported this bug with meta but no reply.Link here : developers.facebook.com/community/threads/1069298370796919
    – Snziv Gupta
    Commented Jul 16 at 13:21
Related questions
1
Facebook leadgen webhook creating duplicate leads
10
Facebook Webhook Subscription not showing in Lead Ads Testing Tool
380
FB OpenGraph og:image not pulling images (possibly https?)
Load 3 more related questions Show fewer related questions

0

Reset to default