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We use Azure SQL databases and an elastic pool (level "Standard").

Usually the creation of a new customer database takes approximately 1-2 minutes but suddenly it started taking way longer (up to 10 minutes) and I have no idea why this is happening. I checked the pool in the Azure portal and everything seems fine. We are still far away from reaching the given limits (257/500 databases; ~11GB/200GB data size). Upscaling for a short period of time has no effect.

Is there anything else I can do?

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  • You can contact the Azure customer support, but they pretty much will say that this is normal. As far as I know there isn't any SLA for bringing up a new DB.
    – Bruno
    Commented Jul 20, 2020 at 18:38

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I think there are some ongoing issue at Microsoft cloud services just check if your issue related to that, if that’s true your issue should be temporary

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