BI and Data Product Analyst

RWS

RWS Holdings plc is a unique, world-leading provider of technology-enabled language, content, and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language.

Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance, and gain actionable insights into their data and content.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all of the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: www.rws.com

Key Responsibilities

• Build strong stakeholder relationships in order to understand business challenges and collaboratively define and document precise business requirements for specific projects.
• Provide leadership and independent initiatives in facilitating information gathering, structured documentation and presentation of findings to all levels of the business.
• Design, develop, model, and create data structures to integrate, prepare, and generate reports.
• Develop and build dashboards and visualizations in Sisense or similar BI tools.
• Work with the Business to ensure they can utilize the output of your projects to enable data driven decisions.
• Breakdown requirements, simplify architectures, and collaborate with other business teams to deliver intelligent data solutions in line with defined objectives and results.
• Liaise with internal and external clients to fully understand data content.
• Identify performance, visualization and reporting challenges, and suggest code and architectures improvements.
• Prepare reports for internal and external audiences using business analytics reporting tools.
• Mine and analyse large datasets, draw valid inferences and present them successfully to the business.
• Produce and track key performance indicators.

Skills & Experience

• 3-5 years of experience in a data and BI analytics role.
• Good knowledge of SQL is a must, particularly TSQL.
• Good command of BI tools such as Sisense.
• Data Warehouse experience.
• Data Modelling experience advantageous.
• Basic knowledge of ETL tools including SSIS and FiveTran.
• Experience with programming languages (Python, R, JavaScript).
• Very good command of Excel.
• Strong problem-solving abilities involving identifying the root cause of problems, assessing risks/impacts and determining and implementing effective solutions.
• Strong presentation skills and an ability to communicate complex findings to non-technical audiences in a clear, simple way, both written and verbally.
• Analytical aptitude and interest in interrogating data to develop hypotheses and insights.
• Mathematics, statistics or economics are preferable.
• Excellent attention to detail and high standards of presentation, especially in relation to written work.
• Ability to manage multiple projects to completion.
• Proactive and forward thinking.
• Must work well in a team environment.
• Ability to contribute both independently and as part of a team.

Life at RWS - If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

Recruitment Agencies: RWS Group PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.