I encountered the same issue with Samsung redemption. Bought a samsung soundbar. Before purchase, both the salesman and Samsung promotional brochure indicate that I am eligible to redeem a voucher after purchase. So I purchase, installed it and with ...
Purchased a Samsung soundbar. HN salesman said can redeem a Mooments voucher after purchase. The voucher is also indicated in the Samsung brochure.I tried to redeem after installation and am rejected, with short excuses such as "purchase not entitled...