First day I got my S22 Ultra the lens have condensation after I got off from my car. Called up Samsung they refuse to do an exchange. Insist I go and have the phone evaluate at the service center. What a lousy experience!
Ok back from Samsung service center. They says it's normal and refuse to exchange or repair for me. They says as long as phone is not tempered with or repair outside or no physical damage they will honour the warranty if the moisture cause the phone ...
He says as long as use original seal and with the jig to compress the phone should be confirm sealed. But even I repaired my previous notes I never encounter any condensation.
Dun think got any test. I have the Samsung guy come my place do on site repair twice for my previous notes he just use a jig to compress the phone after sticking back the back cover.
I will check with them if can't replace then I rather dun let them take apart and attempt a repair. Anyway it's covered under 2 years warranty. If the moisture spoil my phone then they will have to repair it anyway.
