Original topic:

SAMSUNG smart TV how to disable red, green, blue button shortcut popup

(Topic created on: 03-20-2024 10:14 PM)
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Thug1
Beginner Level 2
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Hi, may I know if anyone with Samsung smart TV UA43AU7000KXXSknows how to disable the red, green, blue button shortcut popup?
It shows the following text on the TV screen: Red = mewatch, Green = Start Over, Blue = On Demand
It keeps popping up at the bottom of the screen and I have to keep pressing the "Exit" button on the my old remote many times, because it will just keep coming back. Thanks

Samsung TV mewatch red green blue.jpg

2 Comments
Qqqqqqqqqq
Beginner Level 4
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Same issue here, not sure whether it's a software issue
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Thug1
Beginner Level 2
Support

Found the problem, it is due to the TV being connect to the internet. It seems the "MediaCorp" website/ server will keep auto promoting/ pushing their "mewatch" service non-stop. It is very irritating. After I set the TV to offline permanently, I don't see any more alerts.