Get Support for Your TV Remotely

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Samsung Remote Service enables one of our specially trained customer service agents to remotely view and control your Samsung TV to directly help you with your product. Connect to Remote Service with these simple steps.

Step 1. Contact our Customer Service hotline at 1800-7267864 and tell the agent you would like to use Remote Service for your TV.

Step 2. Press the MENU or MORE button on your TV > Support > Remote Management.

Step 3. Share the 8-digit PIN code that appears on your TV with the agent.  

Step 4. You are now connected to Remote Service.

For more information on Remote Service, visit: https://www.samsung.com/sg/support/remoteservice/.