06-24-2024 12:45 PM in
Galaxy Books06-24-2024 12:59 PM in
Galaxy Books06-24-2024 01:06 PM in
Galaxy Books06-24-2024 01:19 PM in
Galaxy Books06-24-2024 05:49 PM in
Galaxy BooksHi, we certainly understand your disappointment and frustration on this issue.
As it is a order related issue, we request you to get in contact with our Live Chat support by visiting the below Samsung Canada Support site:
You can also reach us through Text We Care (932273) for instant support.
Please accept our sincerest of apologies for any inconvenience this matter may have caused you.
Thank you.
06-24-2024 05:55 PM in
Galaxy Books06-28-2024 09:53 AM in
Galaxy BooksI just learned the same policy change when trying to return a Samsung Galaxy Book 4 Edge. I asked how they expected a person to evaluate a $1800 laptop purchased sight unseen because it's only available online, to say nothing of the fact that it's new tech,
06-28-2024 10:31 AM in
Galaxy Books06-28-2024 10:33 AM in
Galaxy BooksApparently the policy changed on June 5. I ordered my laptop on June 16.
06-28-2024 10:37 AM in
Galaxy Books