A year ago, I registered in the IBM Quantum Computing app, which provides access to quantum computers and to simulators. I got an API key, and was able to run some programs.
However, lately, I try to log in in my account and the system answers me with the same page, and I am not able to get another/the same API key. In fact, when I run the programs I run a year ago, using the API key that I then got, the program replies with:
qiskit_ibm_runtime.api.exceptions.RequestsApiError: '403 Client Error: Forbidden for url: https://auth.quantum-computing.ibm.com/api/users/loginWithToken. Your IBM Quantum account has been disabled. Learn more: https://ibm.biz/BdfaME., Error code: 3485.'
I tried to contact IBM, but they have not been replying...
Any idea?
By the way: I use python 3.11 and qiskit 0.43.0.
The program:
# Importing standard Qiskit libraries
from qiskit import QuantumCircuit, transpile
#from qiskit.tools.jupyter import *
from IPython.display import display
from qiskit.visualization import *
# Loading your IBM Quantum account(s)
service = QiskitRuntimeService(channel="ibm_quantum") # the error occurs here!
...
```