Recently on Twitter someone posted CCTV footage of a man leaving a launderette then one second later a drier explodes taking out the front of the building and the door he just left by, followed by billowing flames. He would have been seriously injured if he had not just vacated. One disbelieving commenter stated that he has run a launderette business for 30 years and that has never happened to him, ergo, he doubts this happened, despite a recording of it available for all to see. Is there a fallacy name for this? I'm aware of normalcy bias but that doesn't seem to fit the bill, and it's more than denial... the person is essentially saying their opinion trumps visual evidence purely because of their own personal experience to the contrary. What is that?
EDITED AFTER TWO RESPONSES:
Maybe I didn't explain it properly and this is also my first time here so I'm very new to the terminology, forgive rookie mistakes. What I mean is, is there a name for when somebody mistakenly assumes that something is untrue / not possible because it hasn't happened to them? Reasoning from experience is about applying logic, isn't it? But this person was asserting that the footage was unlikely to have actually happened based solely on the fact that it hadn't happened to him in his 30 years experience. But it had happened (regardless of how). What I'm asking is simply is there a term for making that assumption. Thanks in advance and sorry once again for not being well versed in the lexicon