We are a web development company located in Mumbai, India and have been receiving SWIFT transfers to our Indian Bank Account since the past 6 years.
More than a month ago (40 days back), A client of mine (from USA) claimed to have sent funds via SWIFT transfer (giving me a PDF copy of Wells Fargo bank confirmation with SWIFT confirmation number). It has been 40 days now that the SWIFT transfer has not arrived and my client tells me that the transfer is still in process.
I have the PDF of Wells Fargo bank sent by my client which also quotes the SWIFT Confirmation #. What may have happened ? What are my next steps here ? What more information should I ask for to know the details of where the money currently is ?