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Questions tagged [moderators]

Use this tag for questions relating to moderators, their selection, their training, and their interaction with users.

44 votes
7 answers
940 views

Am I a moderator or a user?

How should I behave as a user when I'm also a moderator, especially in cases of inter-user disagreement over content or policy? I have my own reasons for thinking I'm right, of course, but I don't ...
jcolebrand's user avatar
  • 1,023
53 votes
2 answers
957 views

How do you justify moderator actions that are based on secret information?

Usually I like moderator actions and the reasons for them to be public. The community can examine them and is either convinced that they are correct, or they can make an argument why they were not. ...
user avatar
36 votes
9 answers
746 views

How do you moderate the moderators?

How can you have a self regulating group of moderators in a community? Moderators regulate the community, but there is not an official way to moderate the moderators themselves. Here in Stack ...
juan's user avatar
  • 699
29 votes
5 answers
415 views

Should moderators always be denoted as such to the community?

Most communities across the Internet have always denoted moderators in some way. Forums very commonly use different colors for the usernames to indicate they are a moderator, or what level of ...
animuson's user avatar
  • 1,116
27 votes
2 answers
323 views

How to handle moderation of users known personally?

I have several co-workers or friends who are active on a site that I moderate, they also know that I'm a moderator. I've come across a situation where one of these users has been participating in ...
Taryn's user avatar
  • 879
23 votes
3 answers
284 views

How do you handle community backlash over an incorrect action taken by a moderator?

Sometimes people on the team make mistakes. As an example, I used to moderate a video game server, and on a couple of occasions, users were banned/suspended by individuals from the administrative ...
Buns Glazing's user avatar
20 votes
3 answers
329 views

How should I deal with an active and important community member who is overly concerned with their self-importance?

How should I deal with an active and important community member who is overly concerned with their self-importance? Some may go so far as to label this behavior a "god complex". This member believes ...
jcolebrand's user avatar
  • 1,023
14 votes
4 answers
1k views

How can the community be rescued, after a very harmful problem-user has managed to split the moderator/administrator team?

We are a young small community, who is still working on building up a stable user base. Already a few months ago, it happend that a user appeared who is interested in the topic of the site, but he is ...
just_curious's user avatar
  • 1,490
13 votes
3 answers
214 views

How to attract experts of the field to my community?

I'm a moderator on a brand new site, how can I help drive expert users to it? This will help grow the community as well as improving the content on the site.
Taryn's user avatar
  • 879
13 votes
3 answers
207 views

Authoritative reference works on best practices in online community building

In responding to this question about inducing someone who would moderate an online forum to learn how to be a good moderator, I suggested, based on advice on The Workplace Stack Exchange, introducing ...
Isaac Moses's user avatar
5 votes
1 answer
106 views

How should moderators be chosen? [closed]

At some point, a community will need moderators to help filter out the junk traffic from the good traffic and resolve disputes with other players. There are a few ways moderators can be chosen. How ...
Justine Krejcha's user avatar
19 votes
5 answers
263 views

How to handle users who contact moderators offsite?

As a moderator our actions are always under some sort of scrutiny, as a result, users tend to try to track down our personal contact details to request clarification or to discuss our actions. How ...
Taryn's user avatar
  • 879
17 votes
3 answers
221 views

Should I intervene if my community acts contrary to its own policies?

I am a moderator on Cooking Stack Exchange. Our activity is quite low compared to the tech-oriented sites on the network, but we do have a bunch of users with sufficient reputation to cast close votes,...
rumtscho's user avatar
  • 919
16 votes
3 answers
199 views

How to avoid being put on a pedestal by users?

I am aware that my high-visibility position in the community means that I am under higher scrutiny, and that I should act with more responsibility than the regular users. But the question is not about ...
rumtscho's user avatar
  • 919
15 votes
1 answer
172 views

How to help an unskilled person become a good community leader/content moderator?

My job is to build a new site. It is supposed to be a kind of knowledge repository, fed with user-generated content. Users who have a certain kind of know-how are going to describe it, so it becomes ...
rumtscho's user avatar
  • 919

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