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Questions tagged [kpis]

Key performance indicators (KPIs) are metrics used to evaluate factors that are crucial to the success of a community. The metrics chosen should depend on goals of the community or organization, and also reflect typical growth path.

9 votes
3 answers
119 views

How can I measure the quality of the decisions moderators make at scale?

My site is running a user moderation which works pretty good so far. It is very similar to what LoL had implemented with their Tribunal system. A few basic points: moderators decide on a post ...
loiro's user avatar
  • 866
7 votes
1 answer
212 views

How can an online community measure its growth and development?

Is there a more effective way to measure how a community is growing and developing than just with simple metrics like: Total membership Number of new members per week or month Number and percentage ...
Greg Chase's user avatar
  • 1,800
6 votes
1 answer
58 views

How can I measure growth trend of third party communities?

When one is the operator of a community platform, its possible to get a wealth of statistics to know how one's community is doing at any time and this trend over time. Examples are: Google Analytics ...
Greg Chase's user avatar
  • 1,800