Questions tagged [contact]
For questions about contacting the Stack Exchange team, typically via the "contact us" page of each site, and the help desk product support systems Jira and Freshdesk.
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Received response clearly meant for someone else to a support ticket; what happened? [closed]
My profile was suspended on Math Stack Exchange for voting to close questions that lacked context and didn't show any attempt. Other users who also voted to close those questions were not suspended.
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2
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I contacted SE via contact form and didn't receive the ticket
About an hour ago I contacted Stack Exchange via the contact form (https://stackoverflow.com/contact) and I didn't receive the ticket by e-mail until now, is there any staff here who can check this ...
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1
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How do I track the status of a ticket I lodged over the contact form?
A couple of weeks ago I used the contact form that the sites have, but I have not received any response. Is there a way to see the status of that ticket, since they give a 6 digit number but I haven't ...
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0
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Title may not fit into popup width on contact page
On contact page in some cases the popup title may not fit into width because is covered by close button, e.g.:
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7
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0
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Some fields on contact page contain encoded placeholders
There are encoded placeholders on some fields on contact page. For instance:
Trust and Safety
Account Issue
Reproduced on all non-English sites if non-Latin symbols are used in resulting ...
- 69.6k
8
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0
answers
121
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Bug with the special characters in the email on Contact page
I have an account with email like [email protected] (Not a real email).
I've visited the Contact page, selected the contact variant (for example, Account Issue > I need to merge user profiles)...
8
votes
1
answer
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As of August 2023, is [email protected] still an active email address for reaching out to the SE Team?
I am trying to reach out to the SE team regarding a site moderation issue, but my message text exceeds the contact form’s 5000-character limit. According to this 2019 post, "Compare methods of ...
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9
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1
answer
386
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Can't open a ticket for merging accounts; Error occurs even though all fields are included
I tried to follow the instruction in the link but I can't open a ticket for merging accounts. I get the following error:
We can't merge until we have links to both profiles; please add the missing ...
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4
votes
2
answers
268
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Why was the contact page interface changed suddenly?
This is how the contact page roughly used to look like (Source: Internet Archive):
This is how it looks right now:
When was the page modified and if you don't mind, what was the reason for modifying ...
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7
votes
0
answers
98
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Can one use Markdown in the contact page?
I wonder whether using Markdown in the contact page (https://meta.stackexchange.com/contact) will be properly rendered to the readers.
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0
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"How to add or remove login credentials" pop-up on the Contact page has incorrect instructions
On the Contact page, after selecting "I need to add or remove login credentials", the following pop-up is shown:
How to add or remove login credentials
Open up your user profile page and ...
- 9,634
2
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1
answer
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How can I resolve the "oops! this isn't a link to a valid profile" error in the contact form?
When trying to make an account merge request at https://meta.stackexchange.com/contact, I always get this error:
oops! this isn't a link to a valid profile
But the URL link I put in the form is ...
- 165
3
votes
0
answers
111
views
Did SE stop sending automated email when a ticket is created using contact page?
In the past, after creating a ticket using the contact page, an email like this was sent by SE:
We are confirming that your request has been received. You do not need to reply to this message unless ...
- 5,922
14
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0
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"so long as they follow the Creative Commons attribution requirements" - but they don't
I reported two scrapers which were violating the license* recently, as I'd done some time last year as well. I got this email in return:
Hello,
All content on Stack Exchange is licensed under either ...
- 8,304
15
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1
answer
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Response email from Stack Exchange contains link to https://portal.stackexchange.com which I can't access
On 27 February 2022, 02:20 PM (Indian Standard Time), I received an email from Stack Exchange (refer this post for details about the email) containing this link: https://s.tk/ooo (which ...
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