I just had to deal with an understandably irate user who had been participating on the site I moderate only in one specific tag, where only a very small group of people were active. It turned out that this was a group of folks who were running workshops on a particular technology and were using the SE site to post Q&As about it. It therefore transpired that they very naturally voted for each other a lot. As a result, I thought they were sock puppet accounts and committing vote fraud.
There is an interesting discussion to be had about whether or not that is actually vote fraud and there are good arguments on both sides, but that isn't the point of this post. Instead, I would like to focus on one of the complaints the user brought up: they objected to being accused of breaking an unpublished rule. They had no idea there was anything wrong with voting for specific people.
I tried to find where this rule was explained to point out that the user was wrong and I also had a lot of trouble finding it! I was finally pointed to the /help/serial-voting-reversed page where this rule is alluded to:
When a single user continually votes (up or down) on many of your posts within a short period of time, the system considers these votes to be invalid and removes them.
That page, however, isn't easy to find, isn't prominent, isn't really mentioned anywhere. So new users have a very valid point if they complain that they had no idea that targeted voting is against the rules. Can we please add this to the Tour?
Our rules are absurdly complicated, with many spread out across various site-local and MSE meta posts, others hidden in FAQ pages with uninformative names (serial-voting-reversed?), and even the actual Help Center is pretty hard to find as it is only shown as an obscure "?" link to new users:
Given all this, combined with how strongly we as a community feel about the rules, we really need to include some information on voting and what constitutes vote fraud either on the Tour or on some other location that will be prominent, easily discoverable and preferably shown to all new users.