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I'm a new store manager for a women's clothing store and I have been receiving male-presenting customers that are looking for women's clothes. I want to give them the best, supportive environment I can. I want them to feel safe, welcome and confident when they leave. I'm looking for tips on how to do that.

I had a client who was very nervous yesterday. We did a bra fit and I walked them through how to put the bra on in a private room, and I tried to be encouraging. They kept saying how nervous they were. I did share with them that we have a variety of clients that visit us, and I am honored and thankful for every client. I also said I was proud of them for taking the step.

In other situations I've showed a lot of enthusiasm that they are shopping with us, but now I think that I might have been coming on too strong.

I read a previous post about not asking, "who are you shopping for", that it makes the client uncomfortable and can come off as presumptuous and rude. I feel bad because I asked who they were shopping for, before realizing they were looking for themselves. I will be sticking with "how can I help you", from now on.

What is the appropriate way to approach this situation as a customer service representative? And how could I have made them feel more comfortable and less nervous?

I'm a new store manager for a women's clothing store and I have been receiving male-presenting customers that are looking for women's clothes for themselves. I want to give them the best, supportive environment I can. I want them to feel safe, welcome and confident when they leave. I'm looking for tips on how to do that.

I had a client who was very nervous yesterday. We did a bra fit and I walked them through how to put the bra on in a private room, and I tried to be encouraging. They kept saying how nervous they were. I did share with them that we have a variety of clients that visit us, and I am honored and thankful for every client. I also said I was proud of them for taking the step.

In other situations I've showed a lot of enthusiasm that they are shopping with us, but now I think that I might have been coming on too strong.

I read a previous post about not asking, "who are you shopping for", that it makes the client uncomfortable and can come off as presumptuous and rude. I feel bad because I asked who they were shopping for, before realizing they were looking for themselves. I will be sticking with "how can I help you", from now on.

What is the appropriate way to approach this situation as a customer service representative? And how could I have made them feel more comfortable and less nervous?

I'm a new store manager for a women's clothing store and I have been receiving male-presenting customers that are looking for women's clothes. I want to give them the best, supportive environment I can. I want them to feel safe, welcome and confident when they leave. I'm looking for tips on how to do that.

I had a client who was very nervous yesterday. We did a bra fit and I walked them through how to put the bra on in a private room, and I tried to be encouraging. They kept saying how nervous they were. I did share with them that we have a variety of clients that visit us, and I am honored and thankful for every client. I also said I was proud of them for taking the step.

In other situations I've showed a lot of enthusiasm that they are shopping with us, but now I think that I might have been coming on too strong.

I read a previous post about not asking, "who are you shopping for", that it makes the client uncomfortable and can come off as presumptuous and rude. I feel bad because I asked who they were shopping for, before realizing they were looking for themselves. I will be sticking with "how can I help you", from now on.

What is the appropriate way to approach this situation as a customer service representative? And how could I have made them more comfortable and less nervous?

I'm a new store manager for a women's clothing store and I have been receiving male-presenting customers that are looking for women's clothes. I want to give them the best, supportive environment I can. I want them to feel safe, welcome and confident when they leave. I'm looking for tips on how to do that.

I had a client who was very nervous yesterday. We did a bra fit and I walked them through how to put the bra on in a private room, and I tried to be encouraging. They kept saying how nervous they were. I did share with them that we have a variety of clients that visit us, and I am honored and thankful for every client. I also said I was proud of them for taking the step.

In other situations I've showed a lot of enthusiasm that they are shopping with us, but now I think that I might have been coming on too strong.

I read a previous post about not asking, "who are you shopping for", that it makes the client uncomfortable and can come off as presumptuous and rude. I feel bad because I asked who they were shopping for, before realizing they were looking for themselves. I will be sticking with "how can I help you", from now on.

What is the appropriate way to approach this situation as a customer service representative? And how could I have made them feel more comfortable and less nervous?

I'm a new store manager for a women's clothing store & I have been receiving male-presenting customers that are looking for women's clothes. I want to give them the best, supportive environment I can. I want them to feel safe, welcome and confident when they leave. I'm looking for tips on how to do that.

I had a client who was very nervous yesterday. We did a bra fit and I walked them through how to put the bra on in a private room, and I tried to be encouraging. They kept saying how nervous they were. I did share with them that we have a variety of clients that visit us, and I am honored and thankful for every client. I also said I was proud of them for taking the step.

In other situations I've showed a lot of enthusiasm that they are shopping with us, but now I think that I might have been coming on too strong.

I read a previous post about not asking, "who are you shopping for", that it makes the client uncomfortable and can come off as presumptuous and rude. I feel bad because I asked who they was shopping for, before realizing they were looking for themselves. I will be sticking with how can I help you, for now on.

What is the appropriate way to approach this situation as a customer service representative? And how could I have made them more comfortable and less nervous?

I'm a new store manager for a women's clothing store and I have been receiving male-presenting customers that are looking for women's clothes. I want to give them the best, supportive environment I can. I want them to feel safe, welcome and confident when they leave. I'm looking for tips on how to do that.

I had a client who was very nervous yesterday. We did a bra fit and I walked them through how to put the bra on in a private room, and I tried to be encouraging. They kept saying how nervous they were. I did share with them that we have a variety of clients that visit us, and I am honored and thankful for every client. I also said I was proud of them for taking the step.

In other situations I've showed a lot of enthusiasm that they are shopping with us, but now I think that I might have been coming on too strong.

I read a previous post about not asking, "who are you shopping for", that it makes the client uncomfortable and can come off as presumptuous and rude. I feel bad because I asked who they were shopping for, before realizing they were looking for themselves. I will be sticking with "how can I help you", from now on.

What is the appropriate way to approach this situation as a customer service representative? And how could I have made them more comfortable and less nervous?