Director, Product Design

About Highspot

Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.

While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.

Design at Highspot

We are a robust global design team where all creative functions mingle and have purview across the entire company. Product designers, hyper-focused on delivering a world-class product that reps love, collaborate with visual designers that are always pushing our brand in innovative ways, challenging every pixel. Our digital media designers create compelling story-driven content using critical insights provided by our user experience researchers that allow us to experiment and push for quality over quantity. Our design operations folks remove barriers, enable us to all do our best work, and build connections within and without the team.

Together, we are a team that designs together, one that empowers and lifts each other up, and that fosters trust not only in ourselves but trust in our team. A culture of openness, honesty and the ability to provide and receive constructive feedback are important to us. Communication and collaboration are key.

We also believe that great teams are inclusive in their composition. Being surrounded by a diversity of backgrounds, experiences, and perspectives bring out the best in everyone and lead to higher-quality products and experiences.

About The Role

We are seeking a driven design leader that has that perfect balance of skills to drive the project forward, manage the team to make it happen, and willingness to roll up their sleeves to craft designs. This person is experienced with shepherding designs from initial ideation, through rapid iteration, to pixel-perfect implementation. As a seasoned manager, they will have the opportunity to hire senior designers and craft a team of their own.

This candidate should have a passion for usability, an eye for visual consistency, and a knack for reducing the complex to the bare essentials. He or she is an effective diplomat with strong communication and organization skills who is willing to advocate for the design position in the face of senior balancing points from product management and engineering leadership. “World-class” is the bar and this candidate has the desire to take us there!

Responsibilities

• Ability to manage a small team of designers to deliver strong work on tight schedules
• Experience working across multiple projects at once
• Identify and prioritise usage scenarios through customer research and competitive analysis
• Analyse user feedback and activity to develop personas
• Create wireframes, storyboards, and screen flows
• Design functional prototypes to prove out interaction models
• Strong partnership with engineering and product management to drive shared vision and execution of product plans
• Deliver a UX vision, along with a plan for evolutionary, iterative updates, that actualize the larger vision over time
  
  

Required Qualifications

• Degree in human-computer interaction, interaction design, visual design, or equivalent work experience
• 10+ years of experience in designing world-class softwares
• 5+ years of experience in managing multiple designers and managers
• Expert knowledge of user-centered design principles
• Demonstrable fluency and expertise with Figma, and industry standard design tools
• Solid portfolio of work spanning multiple projects
• Experience with UX for enterprise software products, channels, or marketplaces
• Experience or interest in creating style guides, pattern libraries, and other design solutions that drive design across large organisations
• Experience working with agile development teams (agile/scrum/kanban)
• Willingness to roll up the sleeves and lead by example
• Outstanding interpersonal, written, and verbal communication skills
• Excellent collaborative skills
  
  

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.