feat(Zammad Node): Make it possible for Zammad to lookup and create users during ticket creation #9924
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…sers during ticket creation
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The related Zammad documentation is here. I'm also unsure if the node version needs to be increased. The default for the switch is off which matches current behaviour, so maybe not? |
n8n-assistant
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community
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Hi, would it be possible to get some kind of feedback for this? |
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Summary
During ticket creation, Zammad normally requires that the associated customer already exists in Zammad.
Zammad also allows "guessing" the customer which will create the customer at the time of ticket creation, saving an API roundtrip and logic on the caller side. This PR implements a switch to enable this guessing mode.
Related Linear tickets, Github issues, and Community forum posts
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Review / Merge checklist
release/backport(if the PR is an urgent fix that needs to be backported)