All Questions
Tagged with client-support time-management
4
questions
1
vote
1
answer
359
views
Advice writing my first SLA
I have been a web developer for quite a few years now, all my clients being acquaintances or similar. I now have a more formal client that I have recently created a website for. They are interested in ...
- 123
2
votes
3
answers
81
views
Searching document shared by clients
One of the people who works with me has complained that a lot of clients are sharing documents with her in different "cloud" storage systems (e.g. OneDrive, DropBox, Google Docs).
Because there are ...
- 21
1
vote
4
answers
113
views
Quality online tool to visualize my availbility in the simplest manner?
OK, I may have overly complicated the title. But here is my issue.
I sometimes work alone, sometimes as a team of 3. Either way, I have to keep track of all time that has already been booked and time ...
- 14.4k
5
votes
1
answer
64
views
Scheduling calls with clients in different timezones
I live in Europe, while my clients are mostly from US. Thus, the smallest timezone difference between me and my clients is -4hours, the biggest being -9hours. Yet, I also have a customer in Asia, ...
- 161