All Questions
Tagged with client-support difficult-client
11
questions
-1
votes
1
answer
70
views
Seeking Guidance and Assistance to Secure Clients on Upwork
I hope this message finds you well. I am writing to express my current struggles on Upwork and to seek guidance or assistance from experienced freelancers within this community.
For over two months, I ...
7
votes
3
answers
133
views
How to work with a micro-manage client
I have work with a client for nearly a week and I am really stress to cooperate with him. I apply for a blog writer for this job through a freelance platform. I have a feeling of being controlled, he ...
- 91
1
vote
1
answer
107
views
Client requesting things out of my domain in the name of maintainance
So, I happen to develop an inventory management system for a local store. The main owner (An old timer non-techie) of the store was reluctant about the idea, but his son was the one who wanted the ...
- 155
1
vote
3
answers
315
views
How to deal with clients that ask for new features in the middle of project?
One of my main problem with freelancing is that some of my clients ask me to add new feature in the middle of project when we have reached an agreement about tasks and price. So basically I'm adding ...
user20292
-1
votes
1
answer
47
views
Guides for clients to learn to save files to online cloud storage
Every once in a while, I get a client who keeps sending me files over text and email and all kinds of other means.
It becomes a mess and when I bring up that it takes 20 minutes to find all the ...
- 564
5
votes
2
answers
158
views
When is a job too small for meetings?
As a graphic designer, not all of the jobs I take on are that big. A lot of the time it may just be a couple days work.
But I find a lot of clients want to meet up to discuss the project in detail. I'...
user15733
0
votes
3
answers
3k
views
Client asking for a refund of advance payments for an uncompleted project
I am from India. I have worked on a project from a software consultancy company here in Mumbai, India. I started the work after receiving an advance payment, but soon the client started to change his ...
- 261
4
votes
2
answers
2k
views
How to handle a disgruntled client who tries to ruin your reputation online?
I am running a small website design and development company, We have done a project for one of the USA based client. Based on my experience, more than 95% of the clients are good, but at least you ...
- 251
4
votes
4
answers
226
views
Should I debug application on customer server if it wasn't previously discussed as part of the job?
I did create for customer webcrawler application. It's running fine on my local server, although customer asking me to debug application on his server, because there is exception thrown on product ...
- 143
1
vote
2
answers
585
views
Client is not paying for my work
I know it is very common problem that client doesn't pay for the work done.
But in my case Client is not a company, he is an individual. I gave him support for his work. I already told him that he ...
- 11
3
votes
2
answers
727
views
How to tackle situation when client do not respond for an escro project
I have started a project with a client where the deal was to upfront an amount of money, then he will do escrow for all of the remaining money, with it being released after completion of the project. ...
- 186