I'd call it a Microsoftian response, because it reminds me of this old joke:
A pilot is flying a small, single-engine, charter plane with a couple
of really important executives on board into Seattle airport. There is
fog so thick that visibility is 40 feet, and his instruments are out.
He circles looking for a landmark and after an hour, he is low on fuel
and his passengers are very nervous.
At last, through a small opening in the fog he sees a tall building
with one guy working alone on the fifth floor. Circling, the pilot
banks and shouts through his open window: "Hey, where am I?". The
solitary office worker replies: "You're in an airplane."
The pilot immediately executes a swift 275 degree turn and executes a
perfect blind landing on the airport's runway five miles away. Just as
the plane stops, the engines cough and die from lack of fuel. The
stunned passengers ask the pilot how he did it. "Elementary," replies
the pilot, "I asked the guy in that building a simple question. The
answer he gave me was 100% correct but absolutely useless; therefore,
I knew that must be Microsoft's support office and from there the
airport is three minutes away on a course of 87 degrees."