We are using this photo MOS relay in one of our designs. This design is in production and we test every relay in QC. Recently I came across a failed unit with one relay not turning on.
I checked the input LED side and make sure that ~10mA of current is flowing through R49. According to datasheet (https://toshiba.semicon-storage.com/info/TLP3556A_datasheet_en_20200325.pdf?did=60315&prodName=TLP3556A) 0.3-4mA is the trigger current. So 10mA should be enough to trigger the output. However the LED Vfw is slightly less as I can see, about 1V. (should be 1.5V-1.8V according to data sheet, @ 10mA)
I then measured U9 pin 4 and it was ~24Vac and pin 3 was ~13Vac (floating). I turned on Q1 using a test command and still pin 3 is ~13Vac. If I connect a 1k load from COM to SW_OUTPUT, this voltage is 0V, which means the MOS relay is off.
I removed the U9 and tested it separately by biasing the input through a 220R resistor to 3V3 and I can see the MOS relay turns on. I have verified the gate drive from uP (FROM uP) is steady 3V3 when turned on. I cant think of any reason why it fails on the board. Any ideas?
Thanks,