National Account Manager (Drug Stores & Grocery)

Nature, nurture, and wisdom

We believe nature holds the key to our emotional and physical wellness, providing gentle yet effective remedies. At Nelsons, we harness these powerful ingredients and infuse them with centuries' worth of expertise to offer traditional treatments for a modern world.

We're an award winning, family-owned business, whose passion for providing natural healthcare choices since 1860 continues to drive us today. Nelsons is one of the UK's leading and Europe's longest established manufacturer of natural healthcare products, having built up an impressive portfolio including world-famous RESCUE® Remedy and Teetha®

What's next? Growth, and lots of it! We're experiencing a significant and exciting period of digital transformation and we're looking for talented, ambitious individuals to help drive meaningful impact across the business.

Join our team at Nelsons Germany as Key Account Manager Drug Stores & Grocery! This role will be responsible for the development of our national key customers and report to the Sales Director Germany. By understanding our customers' needs and offering tailored solutions, you will build strong relationships with the customers, achieve sales and profit goals and deliver long term business growth.

Key Responsibilities

• Establish and oversee financial targets such as volume, net revenue, investment, and gross profit, ensuring alignment with company objectives.
• Foster robust relationships with key decision-makers across Category Management, Marketing, Finance, Supply Chain, and E-commerce within targeted Key Accounts.
• Utilise data analysis & techniques, including market panels and customer extranet data to derive actionable insights and drive informed decision-making.
• Lead cross-functional teams to conceptualize and execute account-specific strategies, focusing on enhancing Shopper satisfaction and fostering loyalty.
• Share knowledge and insights with national and global commercial teams, fostering a collaborative learning environment.
• Development of the Drug Store and Grocery strategy around pricing, sales expansion, marketing promotions, supply chain optimisation and financial compliance
• Regular market and competitor analysis, identifying any emerging trends & opportunities
  
  
  

Requirements

Requirements

• 3+ years' experience in Account Management with German Drug Stores and/or Grocery customers is essential, experience in shopper and customer marketing would be wonderful
• Experience in Fast Moving Consumer Goods, Beauty or Pharmaceutical industries is advantageous
• Profound knowledge of the German retail landscape
• Customer engagement skills, ability to set up a trusting business relationship with actual and prospect customers.
• Seeking, identifying, and capitalizing customer opportunities
• Leadership capabilities in managing multifunctional teams (Marketing, Finance, Supply Chain)
• Strong communication skills
• Fluency in German and English is required
• Willing to travel about 25% of time
  
  
  

Benefits

💰 Annual bonus

🏝 30 days annual leave

🌺 Free products and staff discounts to keep you healthy and happy

✨ Paid days off to volunteer for some awesome charities

🚗 Car allowance

Nelsons is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are interested in every individual bringing their whole self to work and this includes you!