Employee Relations Manager (m/f/d)
JLL
Frankfurt am Main
Sehen Sie, wen JLL für diese Position eingestellt hat
We are looking for Employee Relations Manager (m/f/d) to join our high performing team in Frankfurt, Berlin or London:
- Provide expert support and advice to HR and business clients on ER matters, employment practices and casework including disciplinary, grievance, performance management, ill-health, modifications, investigations etc., reducing reliance on third party legal advisors.
- Investigate and respond to in-scope employee complaints including complex, high-risk, sensitive and ER cases.
- Work closely with broader HR to expertly guide, support, and implement change initiatives by supporting colleagues and managers with reorganizations/restructures (including meeting information/consultation requirements), plus undertake broader project work, including cross-border projects as required.
- Partner closely with business-line aligned HR colleagues and compliance and have significant direct interactions with business clients and colleagues in legal (internal/external) and reward including centralized ER, Americas and broader EMEA colleagues.
- Track and analyze ER data to identify ER trends, propose and implement improvements.
- Define, design, and deliver ER solutions on topics including HR policies, disciplinary procedures, working time, time off etc. to maintain compliance with country-specific statutes, circumstances, and regulations.
- Provide subject matter expertise, conduct research and partner with compliance and legal to proactively monitor and embed relevant statutory and regulatory changes.
- Build organizational capability in managing ER matters by educating managers and HR colleagues in ER process, practices, and legislation.
- Partner with HR and CoEs to design and facilitate the implementation of talent initiatives including engagement, diversity, and inclusion and EMEA wellbeing initiatives.
- Actively participate in projects developing new ER processes and other process improvements.
- Business fluent in English, Spanish language skills considered a plus.
- Previous experience in working in Employee Relations in a fast-paced business setting; cross-border EMEA employee relations experience considered a plus.
- A degree or qualification in employment law, HR, industrial/labour relations, or related field and good knowledge of employment law and regulation in EMEA countries, ideally knowledge of German, Spanish or UK employment law. ER knowledge in other countries within EMEA will be considered a plus.
- Minimum 5 years’ experience managing complex ER cases including investigations, ill-health, dismissals, appeals, and report writing.
- Experience of a fast-paced matrixed organization is helpful.
- Training in investigations, mediation and some experience with unions and works councils.
- Strong written and verbal communication skills with attention to detail and accuracy.
- Problem-solving capabilities and being responsive to employee concerns and conflicting needs.
- An ability to handle difficult conversations, navigate complexities and disagreements and maintain neutrality in conflictual situations.
- Good judgment and ability to articulate sound reasoning for recommendations to persuade stakeholders.
- Ability to recommend actions based on policy and practice and maintain relations with remote colleagues.
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Karrierestufe
Management -
Beschäftigungsverhältnis
Vollzeit -
Tätigkeitsbereich
Personalwesen -
Branchen
Immobilien
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