E-Commerce Key Account Manager

Winid is a talent acquisition consultancy that offers Executive Search, RPO and Talent Solutions.

Our purpose is to drive the growth and fulfillment of individuals and organizations. We facilitate individuals in finding inspiring opportunities and help organizations discover professionals who will take them to the next level. We do this through talent acquisition and development solutions that focus on people, diversity and inclusion, innovation, and cutting-edge technology.

About the client:

It is a privately owned beauty group focused on global partnerships, licensing, and distributing luxury beauty products. Founded by an experienced team, the company emphasizes sustainability and community support. Their mission is to innovate and be a top global beauty partner, combining entrepreneurial agility with best management practices. They aim to build lasting brands while giving back to people and the planet.

Job description:

E-Commerce Business Growth

• Lead and drive e-commerce business growth, with a particular focus on the DACH regions/EU
• Develop and execute a comprehensive strategy for both pure players and brick-and-mortar channels that aligns with company goals, budgets, and forecasts

KPI Monitoring

• Identify and closely monitor key performance indicators (KPIs) to ensure that the business is on track to achieve fiscal year targets
• Present and implement recommendations to achieve revenue and profit goals, including but not limited to assortment optimization, store front enhancements, path-to-purchase improvements, logistics options, advertising strategies, and trade plans
• Enhance website traffic and sales by optimizing conversion rates through continuous monitoring and adjustments

Client and Stakeholder Management

• Manage day-to-day communication with clients and external stakeholders, providing support for product uploads, SEO optimization, storefront creation, advertising, logistics, ticketing, invoicing, trade plans, and more

Product Catalog Management

• Oversee a catalog of products, ensuring the accuracy of inventory, image quality, and other assets

Collaboration and Coordination

• Collaborate with external teams and third-party partners to ensure the seamless and effective operation of the e-commerce business

Performance Tracking for our projects

• Monitor the performance of all assigned projects and keep the leadership team informed of progress and outcomes

Business Reviews and Analysis

• Conduct regular business reviews and in-depth KPI analysis to gather insights and share learnings with regional sales directors, Marketing, and Product Development teams

Ad-Hoc Trade Monitoring

• Monitor various aspects of e-commerce platforms, including media, sampling, banners, social media, CRM, and homepage (HP) activities

Experience & Skills:

• Minimum of 5 years of relevant e-Commerce experience
• Minimum of 2 years in leadership and strategy roles experience within Beauty & lifestyle industries
• An organized, proactive, detailed and result-oriented leader
• Preferred knowledge of pure players‘s commercial management
• Excellent relationship building and collaboration skills
• High analytical mindset
• Ability to work within a fast-pace environment
• Fluent English. Another language is a plus

What We Offer

• A full-time job based in Munich, with flexible hybrid rotating (WFH/onsite) work pattern.
• A unique role to be shaped as the business will grow
• Great growth opportunities
• Competitive salary package