Account Manager - Packaging

ABOUT US

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.

SHORT SUMMARY OF THE ROLE

This role entails a dynamic combination of promotional expertise and project management proficiency, specifically tailored to address the unique market requirements of Germany and Luxembourg. Your primary objective is to provide exceptional service that aligns seamlessly with both tms and McDonald's overarching strategic framework.

Your responsibilities encompass the end-to-end project management and execution of local packaging initiatives. This includes overseeing every stage of the planning and production process, from concept development, feasibility assessment, scenario building, all the way through to final execution, implementation, launch, and post-analysis. Effective coordination with relevant internal departments is essential throughout this process.

You will work collaboratively with our global LMA Team & Account Managers to deliver best value and identify and deliver new services to the customer.

As LMA Account Manager you coordinate the activities along the entire supply chain while continuously communicating the tms value proposition and internalizing “the power of and” mindset.

This role is a Munich based position. You would join a small and dynamic local team here in Munich, but have the power of a large, globally operating company to support you.

WHY WE THINK YOU WILL LOVE THIS ROLE

If you love working with clients in an ever changing packaging landscape, this role is for you. If you love bringing big global ideas into local context, you will love this role.

This role offers an exciting blend of project management, market understanding, and customer-centricity. If you are passionate about managing packaging for one of the world’s leading brands, you will surely love this role. If you are passionate about supporting promotional activities, enjoy working with diverse teams, and have a keen eye for delivering exceptional service, we believe this role will be right for you!

Join us in our journey to provide outstanding service, deliver value, and make a meaningful impact in the packaging landscape of Germany and Luxembourg.

WHAT YOU WILL BRING TO tms

In this role, you will bring your expertise in customer-facing project management and packaging industry knowledge to oversee and execute local packaging initiatives in Germany and Luxembourg.

Your strong project management skills will enable you to facilitate the entire process from concept development to final execution and post-analysis.

Comfortable in a complex landscape, you will enjoy the challenge and variety that each day brings. You will excel at representing customer needs internally, proactively anticipating and responding to their requirements and effectively resolving issues. As an excellent communicator, you will diplomatically handle matters and provide leadership and direction to both customers and internal stakeholders.

Your customer-focused mindset, strong communication and negotiation skills, stakeholder management abilities, and meticulous attention to detail are highly valued.

If you thrive in a multicultural, fast-paced environment and meet the requirements of having packaging experience and fluency in English and German, we invite you to apply and become a part of our Munich team.

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

3-5 years of proven business experience in an account management role or a category management role with client interface – ideally within the packaging industry

Bachelor degree or equivalent in business or engineering

A customer focused, service oriented mindset

Strong project management skills

The ability to act operationally and think strategically

Used to delivering in multi-cultural, multi-functional teams

Eye for detail and a problem solving attitude

Ability to manage the needs of various stakeholders throughout a project

Strong presentation skills

Very good communication and negotiation skills

Ability to multi-task and prioritize to meet targets whilst under time pressure

Good knowledge of print and packaging production

Good knowledge of budget and financial controlling

Good MS Office skills

Fluency in verbal, written and spoken English & German is a must